Question 1

Is there Wifi?

Accepted Answer

Yes, all units have free high-speed wi-fi. Passwords can be found in the information book/tablet in your unit.

Question 2

What time is check-in/check-out?

Accepted Answer

Check-in is at 4pm and check-out is at 10am. You may arrive at the resort at 3pm, and use the amenities or launch your boat and use your slip, but you will not have access to your unit until 4:00 pm.

Question 3

Do you have pack n plays or high chairs?

Accepted Answer

Yes, we have one pack-n-play and one high chair in every unit. If you will need additional, please bring your own.

Question 4

Is your resort located right ON the lake?

Accepted Answer

Yes, we are right on the lakeshore of Lake Taneycomo.

Question 5

Can two villas be connected for a larger group stay?

Accepted Answer

Yes. Two villas can be connected to create an 8-bedroom group getaway for up to 20 people.

Question 6

Do you have a check-in office?

Accepted Answer

No, we do not have a physical office at the resort for check-in. You will receive a welcome email one week prior to your stay requesting your guest list. After we receive your list and signed contract, you will receive an email the day before you check-in with specific directions to your unit and door codes.

Question 7

What happens if something in my unit breaks during my stay or I need something?

Accepted Answer

We do have an on-site property manager available to attend to any issues or needs. You will find their contact information in your unit.

Question 8

Can anyone come onto the resort and use the amenities?

Accepted Answer

No. Amenities are for resort guests use only.

Question 9

What items are included in the kitchen?

Accepted Answer

The kitchen is equipped with most every necessity. This includes: pots and pans, mixing bowls, dinner plates, bowls, cups, coffee cups, wine glasses, plastic plates, plastic bowls, refrigerator, cutting boards, microwave, flat burner stove, dishwasher, salt and pepper, coffee maker, blender, hand mixer, crock pot, griddle, waffle maker, toaster, silverware, large cutting and steak knives, Pyrex glassware, cheese grater, standard sized muffin pan, whisk, cookie sheets, pizza pan, Corning Ware, and miscellaneous dishes and utensils.Dish soap, hand soap, dishwasher detergent, dish towels and cloths, trash bags and one roll of paper towels are also provided.We do not provide spices, coffee filters, Tupperware, Ziploc bags, Aluminum Foil, plastic wrap, disposable products or disposable utensils.

Question 10

What other things are included in the unit?

Accepted Answer

We provide shampoo, conditioner, soap, body wash, trash bags, dishwasher detergent, dish soap, laundry detergent, three rolls of toilet paper in each bathroom, a hairdryer in each bathroom and one roll of paper towels.

Question 11

What kind of coffee maker is in my unit?

Accepted Answer

We have regular drip coffee makers, that require regular filters, no cone shapes or filters with numbers, (filters not provided).

Question 12

Are linens provided?

Accepted Answer

Yes, we provided all linens for all beds and all bath towels. Please bring your own beach towels for the pool.

Question 13

Are there washers and dryers accessible?

Accepted Answer

All units have full size washer and dryer with detergent provided.

Question 14

Is there anything I need to specifically bring?

Accepted Answer

Yes, we do not provide beach towels and ask that you please bring your own as we do not allow our towels to be used outdoors. Any towels used outdoors will incur a charge. You may also want to bring your favorite spices and seasonings, food storage bags or containers, and tissues for added convenience during your stay.

Question 15

Do you rent golf carts?

Accepted Answer

Yes, we do rent a few golf carts by the day or week online. Reserve early if you would like one.

Question 16

How many cars can I bring?

Accepted Answer

There is room for 3 cars in front of your unit. You may have 1 more additional cars in extra parking.

Question 17

Do you provide firewood and roasting sticks?

Accepted Answer

Yes, firewood is provided and there are several roasting sticks kept in the kitchen.

Question 18

Is there a pull out couch in my unit?

Accepted Answer

Yes, it is in the upstairs loft there is a sleeper sofa. It can sleep two kids and it is included in the total amount allowed in the home.

Question 19

What kind of TV/Cable?

Accepted Answer

We have all the streaming apps on the TV for you to be able to sign into your account.

Question 20

How many units are on property and share amenities?

Accepted Answer

There are 16 4 bedroom units on property plus, our 5 bedroom home.

Frequently asked questions